1. Information We Collect
At Besthappyplay (“we”, “us”, “our”), we collect several categories of data to operate and improve our social gaming experience:
Personal Information
- Account Details: Username, email address, and password created during sign-up
- Profile Info: Optional fields such as avatar, bio, and preferences
- Support Records: Your name and contact details when you contact our team
Technical Information
- Device Data: IP address, browser, operating system, and device identifiers
- Usage Metrics: Gameplay activity, session duration, and feature interactions
- Approximate Location: Region inferred from IP for compliance and safety
2. How We Use Your Information
We process your data to deliver and enhance the Service, including:
Service Operation
- Account creation and management
- Customer support and assistance
- Personalizing in-game experiences
- Improving features and building new ones
Compliance & Safety
- Age/identity checks when appropriate
- Fraud prevention, anti-cheat, and security
- Meeting applicable Canadan legal requirements
Canada Compliance: We act in line with the Information Technology Rules, 2011 and the Digital Personal Data Protection Act, 2023.
3. When We Share Data
We may disclose data in limited situations:
- Service Providers: Trusted vendors that support platform functionality
- Legal Requests: When disclosure is required by law
- Corporate Events: If we undergo a merger, acquisition, or asset transfer
4. Data Security
We apply strong safeguards to protect your data, including:
- SSL/TLS encryption for transmissions
- Periodic security assessments
- Role-based access controls
- Staff training on privacy and security
5. Your Choices & Rights
Where applicable, you can:
- Access and review the information we hold
- Request corrections to inaccurate data
- Withdraw consent for specific processing
- Request account deletion
6. Contact Information
For questions about this Privacy Policy:
Email Support: support@besthappyplay.fun
Email Legal: legal@besthappyplay.fun
Phone Toll-Free: 1800 456 9821
Phone Local: +1 647-748-1444
Mail: Besthappyplay, 80 Blue Jays Way 44th Floor, Toronto, ON M5V 2G3, Canada
